IT 360 SERVICES

Our IT 360 support service is offered in four different flavours depending on the needs of the client. Platinum for large organisations, Gold and Silver covers primary schools, junior schools, infant schools, Larger children's centres, pupil referral units, and larger nursery schools.  The Bronze "pay as you go" option, is usually taken up by the smaller nursery, children's centres and small business sector where budgets are very limited. Regardless of your choice Helpmehelpme offer top class  Educational IT Support in the Bristol area.






IT360 Platinum​

IT360 Gold

IT360 Silver​​

​IT360 Bronze

A total IT service covering virtually all aspects of IT in your establishment. Weekly visit service.

 



  • Curriculum Network

  • Admin Network

  • ​Telephone Support

  • Monitored Email Support

  • Remote Assistance

  • Monthly System Health Check

  • Emergency Onsite Assistance

  • Remote Server Monitoring

  • Weekly Agreed visits

  • Hardware & Software Support

  • Licencing Auditing

  • Life Cycle Audit

  • ​Server Efficiency Checks

  • £5,750 4 hour Visit Term time

  • £150 Admin charge - first year

  • Discounts & Time Deals on Long term Contracts

A total IT service covering virtually all aspects of IT in your establishment. Weekly visit service.

 



  • Curriculum Network

  • Admin Network

  • ​Telephone Support

  • Monitored Email Support

  • Remote Assistance

  • Monthly System Health Check

  • Emergency Onsite Assistance

  • Remote Server Monitoring

  • Weekly Agreed visits

  • Hardware & Software Support

  • Licencing Auditing

  • Life Cycle Audit

  • ​Server Efficiency Checks

  • £4,950 3 1/2 hour Visit Term time

  • £150 Admin charge - first year

  • Discounts & Time Deals on Long term Contracts

A total IT service covering virtually all aspects of your IT in your establishment. Retainer & Pay as You Go service.




  • ​Curriculum Network

  • Admin Network

  • Monitored Email Support

  • Remote Assistance

  • Telephone Support

  • Monthly System Health Check

  • Emergency Onsite Assistance

  • Remote Server Monitoring

  • Hardware & Software Support

  • Licencing Auditing

  • Life Cycle Audit

  • ​Server Efficiency Checks

  • £1,500 per year retainer, includes 10 hours FREE support time, thereafter      £30 per hour for onsite visits

A Pay as you go service for the smaller establishments who require less support.

 

 



  • Admin Network

  • Curriculum Network

  • Remote support

  • ​Telephone Support

  • Monitored Email Support

  • Emergency Onsite Assistance

  • Remote Server Monitoring

  • Hardware & Software Support

  • Licencing Auditing

  • Life Cycle Audit

  • Charged as 10 hour time blocks

  • £27.50 Hourly rate - Long term contracts

  • £30 hourly rate - Short term Contracts